The service, however busy the rush, was excellent. While at the turn around point I stopped and call Greenwood Ford and asked for service but was advised they were closed. Once the service was completed my vehicle was pulled up to the service lane where I checked out and went to leave, but upon starting my vehicle I could hear an unfamiliar sound, kind of like a ticking or slight knocking. I had to call the store at 3: These are just a few examples of what I was charged for that I can physically see. The waiter put the juice next to the baby.
I had to call the store at 3: I get another 20ish miles and it does it again, so I repeat the same steps as before. Then he cleared the codes from the computer and took it for a test drive. I always get the beef omelette with dry sour dough toast. Like how do you mess up on a basic ham and cheese omelette??? I was so hungry and extremely disappointed that I felt like a headache was coming on When in the middle of the road my check engine light came on. And it was the same code as before. My husband told the Manager why we were leaving but he acted as if he didn't care. So I pulled over and shut the truck down, checked the fluids and found that the coolant was low so I topped it up with gold coolant. My son took the coffee fast and spilled the hot coffee on himself causing a second degree burn on his body. I said what does the discount matter if you are price gouging in the first place. The service was excellent and the food was what you would expect from an IHOP. I get another 25miles down the road and it does it again so I limp over to the closest Ford Dealer Which was in LaPorte. They had assured me that they would adhere to the request. I feel differently as I did not bring it into the Dealership like that. I spoke with the service manage and the general manager concerning the matter of the incorrect installation of the fuel filter causing the HPFP to go out and they told me they are not responsible for it that I was not their fault. When I arrived at the restaurant, the food was ready. I'm still waiting for a resolution. During that maintenance the tech Nate could not remove the engine fuel filter cap and they had to break it in order to remove it, then replace it with a new one at my expense. The sauce was also thick and had like a pudding thickness and texture. My food was burnt but since nobody bothered to ask us how our meal was I didn't tell them. I did call Ford Customer Service but all they could say is they would note my complaint and forward it to the Dealership so their management could review it, I have heard nothing from Greenwood Ford. So chris had a tech investigate a little deeper. I was charged for 2 different types of transmission fluid, this truck only takes one type!
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